Our company offers a nutritional assistant bot service via WhatsApp. This refund policy outlines the circumstances under which we will issue refunds to our customers.
We offer a 14-day refund policy. If you are not satisfied with our service within the first 14 days of your subscription, we will refund your payment. After the 14-day period, no refunds will be given.
To request a refund, please contact our customer service team. Provide us with your account details and the reason for your refund request. We will process your request and issue a refund if you meet the eligibility criteria.
Once we approve your refund request, the refund will be processed through Stripe, our payment processing partner. Refunds will be credited to the original method of payment. Please note that the refund process may take several days to complete, depending on your bank's policies.
Please note that while we will refund the full amount of your subscription, any fees associated with the original transaction will not be refunded. This includes any processing fees charged by Stripe or your bank.
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page. Please check this page regularly to ensure you are aware of any changes.
If you have any questions about this refund policy, please contact us.
Please note that this Refund Policy is a simplified version and a more comprehensive version should be constructed with the help of a legal expert to ensure all necessary details are included.